Jobs in Moon Township

Intern - Finance

FedEx Group Moon Township, Allegheny County

As a FedEx Intern, you will be working on projects gaining you valuable, real-world experience in a professional environment as it relates to your field of study. Essential Functions Present and deliver long-term solutions that will have significant impacts to the business and/or customer experience. Participates in various networking and/or community service events. Perform other duties as assigned. Minimum Education Currently enrolled student or recent college graduate (within 6 months of graduation) at a college/university obtaining a 3.0 GPA or higher. Degree: Currently enrolled in a Bachelor’s or Master’s Degree in Business, Accounting, Finance, Statistics or other quantitative discipline. Minimum Experience No experience required. Knowledge, Skills and Abilities Ability to work productively and proactively, both independently or as a part of a team. Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint. Demonstrates interpersonal communication skills. Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. Verbal and written communication skills necessary to communicate with across business units and to all levels of management. Ability to analyze, review, and make recommendations. Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: Salary is $25/hour for undergraduates and $30/hour for graduates. The internship is based in Pittsburgh, PA. A $2,000 stipend is available for those relocating over 50 miles. Additional Details: Availability to work 40 hours/week for a 10-week program, June 9th - August 15th. Resume should include information: email address, telephone number, name of college/university, degree, major, GPA, date of intended graduation (month & year). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] . Applicants have rights under Federal Employment Laws: Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr

Dynamic Environment

Industrial and Process Engineer l-V

FedEx Group Moon Township, Allegheny County

Immediate Start

Project Manager I - II

FedEx Group Moon Township, Allegheny County

Leads cross-functional and cross-opco teams of professionals through all phases of the project lifecycle. Manages and directs projects or initiative to ensure that project(s) are delivered on time, within budget and meeting or exceeding customer expectations. Manages either of the following: Single major initiative, defined as a project that is approved and prioritized on the FedEx Project Approval Committee portfolio or a strategic corporate initiative, or multiple projects of various sizes. Essential Functions Adheres to project standards and requirements including the Global Development Process or Everest processes. Ensures all projects impacting FedEx operations follows the FedEx Organizational Change Management (OCM) framework and requirements for the project. Ensures scope of project is clearly defined, approved, and has a documented management level sponsor. Develops, manages, tracks progress of, and updates project plan to meet the approved requirements/scope defined for the project. Escalates project issues to upper management. Creates and manages the project schedule by defining tasks and determining the durations, sequencing, and resources needed. Estimates project spending, provides input on budgeting, and controls cost throughout the project lifecycle. Defines and manages project plan to meet the approved scope of the project. Ensures changes in scope are reviewed and approved by project team and sponsors. Defines and tracks success and accuracy metrics for the project to ensure FedEx Quality standards are enforced. Leads cross-functional team(s) to ensure all team members have clearly defined roles and responsibilities while monitoring the progress and performance. Communicates project status to team members and project sponsors on a consistent basis. Ensures effective communication and training is provided to all impacted stakeholders in accordance with FedEx OCM process. Manages the purchase and acquisition of products or services to meet project deliverables in adherence with FedEx policy. Ensures development of risk plan and mitigation strategy. Monitors execution of that strategy. Ensures that Business Requirements Specifications (BRS) and FedEx Work Requests (FWRs) are created to support business needs within the project. Collaborates and maintains a working relationship with vendors and customers as required by the project. Performs other duties as assigned. Minimum Education Bachelor’s degree in Engineering, Information Science, Business, Finance, or related field required. In addition to minimum experience, high school diploma or GED and four (4) years of experience in a technical or professional position is accepted in lieu of degree. Minimum Experience Five (5) years experience required in a technical or professional environment with at least two (2) years of leading cross-functional projects. Knowledge, Skills and Abilities Software skills, including use of Microsoft Office software and web-based applications. Verbal and written communication skills necessary to communicate with all levels of management. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals. Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs. Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. Knowledge of concepts, practices, policies and procedures related to field operations. Job Conditions Minimal travel required. Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: (FEC_E26) - (FEC_E27) $6,854.33/month - $13,006.09/month Additional Details: Position will be domiciled in Pittsburgh, PA. Hiring Manager Gene Fitlin. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] . Applicants have rights under Federal Employment Laws: Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr

P-3006575 - Facilities and Material Handling Engineer I – V

FedEx Group Moon Township, Allegheny County

Industrial and Process Engineer I - V

FedEx Group Moon Township, Allegheny County

Uses fundamental engineering concepts, practices, and procedures to analyze operational data/methods, identify performance improvement opportunities, and/or implement technology systems that meet business objectives. Detailed summary in the areas of: AUTOMATION & SYSTEMS Supports specific material handling sortation systems, design specifications, Programmable Logic Controller (PLC) system integration for manual sort facilities. Analyzes vendor supplied equipment and supports project installation and testing. FACILITIES & MATERIAL HANDLING ENGINEERING Supports the development and design of sites, buildings, offices, material handling systems, and sortation equipment. Supports vendors on preventative maintenance efforts for material handling and manual sortation equipment. FACILITIES & MATERIAL HANDLING PROJECT MANAGEMENT Plans, directs, controls, and implements the engineering, construction, and start-up of FedEx Ground sortation facilities and material handling systems. INDUSTRIAL ENGINEER & PROCESS Provides analysis, reporting tools, and engineering support for FedEx Ground field operations to effectively control and/or justify operational costs. OPERATIONS RESEARCH, PLANNING & ANALYSIS Analyzes data to support the tactical and strategic development of long-term network design and capacity planning for current and future FXG facilities. OPERATIONS TECHNOLOGY Researches, designs, develops, deploys, and/or supports new and current technology solutions to improve performance and reduce operating costs with management guidance and support. Participates on cross-functional project teams responsible for implementing new technology. FACILITIES & MATERIAL HANDLING PROCUREMENT ENGINEER I Provides analysis, and engineering support on key material handling system commodities that requires specific technical knowledge to procure for FedEx Ground sortation facilities and material handling systems. OPERATIONS TECHNOLOGY SECURITY ENGINEER Oversee security of all OT devices on the FedEx Ground Network. Interfaces with IT, InfoSec, and Network Services on all OT Security initiatives. Essential Functions Analyzes performance data within engineering. Utilizes engineering tools and software to analyze data and answers basic engineering questions. Researches, analyzes, and effectively consolidates technical or engineering related information and presents for management review. Prepares, with management guidance, accurate expenditure proposals and/or cost justification analysis. Formulates and presents document research, progress, and results to team members and internal customers. Applies project management fundamentals and concepts with management guidance. Develops progress reports, meeting minutes, and field communication memos for management review. Participates in Control Self Monitoring (CSM) and/or Business Control Self-Assessment (BCSA) process within area of responsibility. Perform other duties as assigned. Minimum Education Bachelor’s degree in Engineering or related technical or quantitative degree (e.g. mathematics) required. Disciplines may be needed in the areas of: AUTOMATION & SYSTEMS: Bachelor’s degree in Electrical Engineering, Engineering Technology, or related field. FACILITIES & MATERIAL HANDLING ENGINEERING: Bachelor’s degree in Mechanical or Civil Engineering, Engineering Technology, Architecture, or related field. FACILITIES & MATERIAL HANDLING PROJECT MANAGEMENT: Bachelor’s degree in Engineering, Engineering Technology, or related field. INDUSTRIAL ENGINEER & PROCESS: Bachelor’s degree in Industrial Engineering, Logistics, or related field. OPERATIONS RESEARCH, PLANNING & ANALYSIS: Bachelor’s degree in Industrial Engineering or related field. FACILITIES & MATERIAL HANDLING PROCUREMENT ENGINEERING: Bachelor’s degree in Engineering, Engineering Technology, or related field. OPERATIONS TECHNOLOGY SECURITY ENGINEERING: Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or IT Security related field. Minimum Experience None required. Knowledge, Skills and Abilities Software skills, including use of Microsoft Office software and web-based applications. Verbal and written communication skills necessary to communicate with all levels of management. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals. Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. Ability to analyze, review, and make recommendations. Travel Conditions Some travel required. Preferred Qualifications: Proficient in Excel with excellent problem solving skills. This position is in the First & Last Mile Engineering group. Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: U.S. Pay Range: $3,891.60/month - $13,571.58/month Colorado Pay Range: $4,107.80/month - $13,006.09/month New York Pay Range: $4,107.80/month - $13,571.58/month New York City Pay Range: $5,188.80/month - $13,571.58/month. Additional Details: This position is preferred to be domiciled in Pittsburgh, PA. Remote locations within the U.S. will be considered. Hiring Manager Danielle Heiting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] . Applicants have rights under Federal Employment Laws: Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr

Industrial Engineer & Process Engineer I-V

FedEx Group Moon Township, Allegheny County

Facilities and Material Handling Engineer I–V

FedEx Group Moon Township, Allegheny County

Post-Close Document Recording Specialist, First Mortgage

ServiceLink IP Holding Company, LLC Moon Township, Allegheny County

Overview Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Document Recording Specialist. The ideal candidate will be very detail-oriented, enjoy working with clients, and be driven to meet tight deadlines. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. This is an in-office position located at our Moon Township, PA location. Effective transportation to and from the office is required. A DAY IN THE LIFE In this role, you will: Complete Order Entry for recording documents that are received from clients. Record title documents in a team environment. Perform quality checks on documents prior to recording. Submit documents to counties for recording via e-file systems as well as through direct mail. Calculate filing fees to be paid to the county for recording. WHO YOU ARE You possess: A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for filing documents. Excellent verbal and written communication skills. The ability to quickly learn new skills, processes, and procedures. Responsibilities Enter orders for recording purposes. Perform quality control checks on unrecorded documents prior to recording. Submit documents to counties for recording via e-file systems as well as through direct mail. Utilize UPS for tracking of incoming and outgoing documents. Calculate filing fees to be paid to the county for recording. Able to react to change productively and handle other essential tasks as assigned. All other duties as assigned. Qualifications High School diploma or equivalent preferred. 1-2 years’ experience working in an office environment. 1-2 years’ experience recording deeds preferred. Proven customer service skills. Must be able to use and have basic computer skills and be proficient in Microsoft software products. Must be able to multitask. Must be capable of meeting daily production goals with a high level of accuracy. Critical reasoning and thinking skills required. #J-18808-Ljbffr

Facilities & Material Handling Procurement Engineer II-V

FedEx Group Moon Township, Allegheny County

Applies fundamental engineering concepts, practices, and procedures to analyze operational data/methods, identify performance improvement opportunities, and/or implement technology systems that meet business objectives. Detailed summary in the areas of: AUTOMATION & SYSTEMS: Designs and supports specific material handling sortation systems, design specifications, Programmable Logic Controller (PLC) system integration for manual sort facilities. Analyzes vendor supplied equipment and supports project installation and testing. FACILITIES & MATERIAL HANDLING ENGINEERING: Designs and supports the development of sites, buildings, offices, material handling systems, and sortation equipment for manual sort facilities. Supports vendors on preventative maintenance efforts for material handling and manual and automated sortation equipment. FACILITIES & MATERIAL HANDLING PROJECT MANAGEMENT: Plans, directs, controls, and implements engineering, construction, and start-up of FedEx Ground sortation facilities and material handling systems. INDUSTRIAL ENGINEER & PROCESS: Provides analysis, reporting tools, and engineering support for FedEx Ground field operations to effectively control and/or justify operational costs. OPERATIONS RESEARCH, PLANNING & ANALYSIS: Analyzes data to support the tactical and strategic development of long-term network design and capacity planning for current and future FXG facilities. OPERATIONS TECHNOLOGY: Researches, designs, develops, deploys, and/or supports new and current technology solutions to improve performance and reduce operating costs with management guidance and support. Leads and participates on small cross-functional project teams responsible for implementing new technology. FACILITIES & MATERIAL HANDLING PROCUREMENT ENGINEERING: Provides analysis, and engineering support on key material handling system commodities that requires specific technical knowledge to procure for FedEx Ground sortation facilities and material handling systems. OPERATIONS TECHNOLOGY SECURITY ENGINEERING: Oversee security of all OT devices on the FedEx Ground Network. Interfaces with IT, InfoSec, and Network Services on all OT Security initiatives. Essential Functions Analyzes performance data within engineering. Utilizes engineering tools and software to analyze data and validate results. Formulates issues in a logical manner and arrives at a comprehensive result. Researches, analyzes, and effectively consolidates technical or engineering related information and presents for management review. Prepares, with management guidance, accurate expenditure proposals and/or cost justification analysis. Monitors expenditures to ensure spending is applied and within budget guidelines. Formulates and presents document research, progress, and results to team members, internal customers, and senior management. Applies project management fundamentals and concepts with management guidance. Publishes progress reports, meeting minutes, and field communication memos. Participates in Control Self Monitoring (CSM) and/or Business Control Self-Assessment (BCSA) process within area of responsibility. Perform other duties as assigned. Minimum Education Bachelor’s degree in Engineering or related technical or quantitative degree (e.g. mathematics) required; Minimum Experience Two (2) years experience required in technical area. Knowledge, Skills and Abilities Software skills, including use of Microsoft Office software and web-based applications. Verbal and written communication skills necessary to communicate with all levels of management. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals. Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs. Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. More specific skills may be needed in the areas of: AUTOMATION & SYSTEMS: Working knowledge of PLC based automated systems, electrical and electronic test/troubleshooting systems, and motor control methods. FACILITIES & MATERIAL HANDLING ENGINEERING: Working knowledge of AutoCAD software. FACILITIES & MATERIAL HANDLING PROJECT MANAGEMENT: Knowledge of project management concepts and project lifecycle. Knowledge of Critical Path Method (CPM) scheduling. Ability to read and interpret construction drawings. Knowledge of concepts related to construction and/or machine design. INDUSTRIAL ENGINEER & PROCESS: Working knowledge of statistical programming language (e.g., SAS). FACILITIES & MATERIAL HANDLING PROCUREMENT ENGINEER: Knowledge of a procurement lifecycle. Knowledge of supply chain management. Knowledge of concepts related to construction and/or machine design. OPERATIONS TECHNOLOGY SECURITY ENGINEERING: Knowledge of interconnected systems in a manufacturing environment. Knowledge of FedEx OT devices and security vulnerabilities. Knowledge of Industrial Control Systems (ICS) and security vulnerabilities. Knowledge of InfoSec requirements. Job Conditions Some travel required. Preferred Qualifications: Responsible for technical procurement of turnkey material handling systems & general construction services for manual & automated sortation facilities. Provides engineering support by assisting in the development of request for proposals, translating technical specifications & drawings, & reviewing bid documents. Performs pricing analysis, negotiates pricing & contract terms, drafts contracts, develops new qualified sources of supply, & manages the supply chain. Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: U.S. Pay Range: $4,358.59/month - $13,571.58/month New York Pay Range: $4,600.74/month - $13,571.58/month New York City Pay Range: $5,811.46/month - $13,571.58/month Colorado Pay Range: $4,600.74/month - $13,006.09/month Additional Details: Department: Facilities & Material Handling Project Engineering. This position will be domiciled in Pittsburgh, PA. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] . Applicants have rights under Federal Employment Laws: Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr

Immediate Start

Demand Planner II

HarbisonWalker International Moon Township, Allegheny County

Summary : The Demand Planner II begins the SIOP process by leading the Commercial and Customer Service organizations in capturing customer demand forecasts. Once compiled, they assist the company through the analysis phase, comparing and involving actual sales data for each product, channel, and customer, and develop sound demand planning assumptions based on historical sales, item modeling, channel fill requirements, replenishment rates, and seasonality for each product category. Additionally, this role assists the company through the demand planning - forecasting phase of the AOP process. Critical processes to be involved in with this role include the Sales, Inventory and Operations Planning process (SIOP), the AOP & STRAP processes, ABC-XYZ/inventory segmentation, ERP Health, and E&O Health. Responsibilities : Capturing customer demand forecasts and the analysis phase, comparing and involving actual sales data for each product, channel, and customer; developing sound demand planning assumptions based on historical sales, item modeling, channel fill requirements, replenishment rates, and seasonality for each product category. Preparing weekly reports and cross-functional demand planning meetings, tracking actual sales to forecasts, adjusting forecasts based on sales trends; providing demand planning output/forecast to the rest of the company. Owning the overall ERP and related systems health for assigned areas; responsible for monitoring and maintaining accuracy of critical system parameters and protecting integrity of execution activities driven by the ERP and related systems. Completing daily/weekly/monthly reporting on critical process control measures needed to sustain ongoing process integrity – SIOP execution reporting and alignment to the Supply Planning Team. Assisting in development/maintenance of databases and resulting metrics allowing for more efficient access to data and report generation/queries to measure the effectiveness of the demand planning process. Assisting the company through the demand planning – forecasting phase of the AOP and STRAP processes. Requirements : The Demand Planner II requires a proven track record of delivering high impact results and two (2) – four (4) years of professional supply chain experience in a manufacturing environment participating in planning performance metrics to obtain lean production ideals; demand/forecasting and its impact on financial forecasting, work in progress and finished goods inventory levels, customer service levels, work order management performance, manufacturing capacity and quality metrics. Bachelor's degree in materials, supply chain, statistics, or engineering required. Proven experience in the design and use of SIOP processes as well as advanced planning techniques. Advanced skill set with ERP systems and Microsoft Office products. Strong analytical skills with the ability to suggest inventory and planning strategies based upon facts and statistics. Strong written and verbal communication skills; must communicate daily with internal and external customers and at all levels within the organization. Strong process and process improvement orientation. Team player and has both an internal and external customer focus. APICS or CPIM certified preferred. CPIM (Certified in Production and Inventory Management) preferred. #J-18808-Ljbffr

Medical Receptionist

LifeStance Health Moon Township, Allegheny County

Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. BENEFITS: As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay, and an Employee Assistance Program. Compensation: $18.75-19.75/hour Location: The office is located at 1000 Commerce Dr STE 1008, Moon Township, PA 15108 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. Perform general office duties, maintain cleanliness and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email, and office upkeep to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquiries, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs). Comfortable handling sensitive and confidential Information (HIPAA). Education and Experience: High School or equivalent required, associates/bachelor’s degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. #J-18808-Ljbffr